Plaza Indonesia
Loyalty Program Development & Maintenance using Microsoft CRM Case Management using PowerApps
Coca Cola
Business Intelligence Development & Maintenance since 2010 PowerBI Development (Migration from Tableau) Genesys & SalesForce Project Management
Lautan Luas
Project implementation using CRM as a customer problem handling and to capture customer satisfaction, provide easy access by using CRM Mobile Apps and with CRM Outlook.
Plaza Indonesia
Project implementation using CRM to redeem and calculate point rewards integrated with custom web for concierge application.
Seven Eleven
Project implementation using CRM as Stores Support to identify stores problem, to provide resolution and assign technical person to stores.
